You can cancel your tickets online via our online ticket cancellation page.
You can also check the refundable amount before deciding to proceed since many travel companies charge cancellation fees.
Please note that you will only be able to cancel your ticket(s) using the cancellation page if you purchased a fare type that allows cancellation. Your fare type will be printed on your ticket. If you aren't sure about your fare conditions, please check our train and bus cancellation pages for more information.