If you have purchased a ticket(s) that has a fare type allowing changes we are usually able to assist you. Please locate your fare type printed on your ticket and check the corresponding policies before contacting customer service. If you aren't sure about your fare conditions, please check our train and bus ticket change pages for more information.
Please head to our contact page to submit your change request. So we can make your changes and get your on your way, please ensure you enter your departure date and travel provider when submitting your request.
If you were transferred to one of our partner’s websites to complete your booking, GoEuro has no access to your booking data and cannot make any changes on your behalf. This means you will need to contact the travel company directly to make any changes. The travel company’s contact information will usually be provided in your booking confirmation email.