We're always happy to help! If you have booked a ticket with Renfe, SNCF, SNCB, Trenitalia or Movelia and have received a confirmation e-mail from GoEuro, please contact us by phone during the opening hours, or send us an e-mail.
However, and in all other cases, you will be redirected to the provider's website in order to finalize your booking and make the payment. For that reason, we would not have any information on your reservation, nor have access to your data. It is therefore necessary to contact the travel provider directly, to obtain further assistance.