If you’ve purchased a journey on a Eurostar or Thalys train and you’ve received a set of tickets that appear to be incomplete, then don't worry - on closer inspection you will be able to see that the tickets you’ve received are valid for your entire journey. What you need to look out for is additional text which states “Any Belgian Station” (ABS) or “Any Dutch Station” (ADS) or sometimes both, depending on your journey.
Although you’ve searched and booked for specific connections on our website, in actuality only the Eurostar or Thalys journey printed on your ticket is for a fixed time. The connections prior to or following the train journey printed on your ticket are in fact flexible and the times stated in your confirmation email are merely guidelines.
The connections not printed on your ticket can actually be taken using any train (excluding high-speed/Thalys trains) at any time of the day. This is why the “Any Belgian Station” or “Any Dutch Station” supplement is printed on the ticket and not the connections chosen on our website.